Videoloft careers

Collaborative. Innovative. Determined.

We're taking security to the cloud

With over 1 million users globally, Videoloft monitors 25 years of footage every day.

Videoloft is based across the UK and North America. Our mission is to empower the security industry to make offsite cloud storage the norm and utilize the cloud to add new and exciting features to legacy systems. To learn more about our history please read our about page.

We are comprised of experts in cloud architecture, security, app, and web development. If you would like to learn more about who we are check out our Videoloft team page.

Open positions

About Videoloft

It’s an exciting time of expansion at Videoloft as we quickly become a leading player in the professional cloud-based video surveillance market. We sell predominantly via the channel through professional security dealers and integrators who add Videoloft cloud to their customers’ surveillance systems. In response to end user demand we’ve also introduced a direct-to-end-user purchase path which is showing strong growth. 

The end users of our system span a variety of interesting sectors, from homeowners to restaurant chains, and healthcare facilities to cannabis growers and dispensaries.

The Videoloft platform takes the customers’ surveillance camera footage and stores it securely in the cloud, giving them remote access from anywhere at any time, via the Videoloft mobile app and web-based VMS. Our experienced engineering team sweat every single detail, meaning Videoloft users benefit from a simple install and configuration process and our extensive real-world experience of getting video to the cloud despite the toughest of network conditions.


About the role

To support our continued growth we are looking for an energetic and self motivated Inside Technical Sales Representative to join our Sales and Business Development team. You will take ownership of our inbound sales and technical support enquiries in your region and play a pivotal role in converting leads to valuable opportunities. This is an exciting opportunity for someone looking to build on their technical knowledge and people skills to progress to an Account Management or Business Development role.

Reporting to the Director of Sales & Business Development, you will be responsible for responding to all inbound sales and support enquiries in a timely manner and to the highest possible standard. You will have great organisational skills and will be diligent in following up on every new lead and enquiry. 

You will maintain an up-to-date pipeline of customer activity as well as managing technical support and quote enquiries.

You will quickly become an expert in all things Videoloft. Not only will you know our technology, features and security inside out, but you will be well versed in the cloud security landscape and be familiar with our competitors and peers within the industry.


To achieve this you will:

  • Own and convert inbound interest (email and phone) from partners and end users located in your region.
  • Manage all inbound enquiries & coordinate and run product demos, both for new and existing partners/end users who are interested in Videoloft cloud.
  • Own and manage first line technical support for your region, with backup from 2nd and 3rd line technical support team.
  • Own quote issuing and management for your region, including follow-up of existing quotes.
  • Maintain a pipeline of opportunities to help meet our global sales team targets.
  • Consult with partners and end users to understand their needs and align these with Videoloft’s features and value proposition.
  • Be diligent in maintaining up-to-date notes and tasks in our CRM system to efficiently manage the sales cycle.
  • Be the voice of the customer – feedback market trends and customer requirements to help shape and influence our future developments.
  • Work cross functionally with an internationally based sales, marketing and engineering team.

To be successful in this role you will need:

  • 1 year inbound sales or customer service experience (in the professional security industry is not essential but beneficial).
  • Proven ability to nurture and develop customer relationships.
  • A self-starter attitude, with proven ability to work independently and remotely but also as a collaborative team-player.
  • Strong communication skills, both verbal and written
  • Obsession with organisation, detail, multitasking and time management.
  • An interest in new technology trends, including cloud and AI.
  • Ability to travel to trade shows in North America/UK.

Why work for Videoloft?

Videoloft is a UK head-quartered independent company with an entrepreneurial spirit and passionate team. There are no overbearing egos, the whole team work collaboratively across departments to support each other and make Videoloft a fun and exciting place to work. The Videoloft founders and board members have a strong proven track record of growing technology start-ups into successful global businesses across a variety of industries.

In joining Videoloft as an Inside Technical Sales Representative you will become a key member of a driven international team whose mission is to accelerate the adoption of cloud video surveillance. Joining at this early stage of our expansion gives you the exciting opportunity to own and grow your role and influence the future success of the company.

We also offer lots of great benefits:

  • Flexible working hours & remote working
  • Life assurance scheme
  • healthcare plan including vision & dental
  • Paid Time Off (PTO)
  • 401k

Does this sound like the role for you? Please apply by sending us your resume along with a short explanation of why you’re perfect for the role and why Videoloft is perfect for you. 

About Videoloft

It’s an exciting time of expansion at Videoloft as we quickly become a leading player in the professional cloud-based video surveillance market. We sell predominantly via the channel through professional security dealers and integrators who add Videoloft cloud to their customers’ surveillance systems. In response to end user demand we’ve also introduced a direct-to-end-user purchase path which is showing strong growth. 

The end users of our system span a variety of interesting sectors, from homeowners to restaurant chains, and healthcare facilities to cannabis growers and dispensaries.

The Videoloft platform takes the customers’ surveillance camera footage and stores it securely in the cloud, giving them remote access from anywhere at any time, via the Videoloft mobile app and web-based VMS. Our experienced engineering team sweat every single detail, meaning Videoloft users benefit from a simple install and configuration process and our extensive real-world experience of getting video to the cloud despite the toughest of network conditions.


About the role

This role is for a developer to work in a small team, primarily developing our web applications which are used by customers to set up and view their cameras. The team develops both the web UI and the backend API.

Our web UI is mainly developed in React while our back-end is hosted in AWS and developed in Node.JS and Python.

Some of our software runs on a small Linux device at the customer site.  This runs C++ code which ingests CCTV camera videos, detects motion and sends video and images up to our Cloud system. There may also be an opportunity to work on this in future.

We need a developer to join the team to help us develop new applications, and also improve our current software.


Role responsibilities:

  • Rapid development of software, quickly turning around regular releases to make incremental improvements.
    • Take full ownership to design, develop, test, release and maintain robust customer facing web applications.
    • Design web UIs based on company UI style, with input from other team members.
    • Development of backend APIs to be used by web applications and smartphone Apps.
  • Work with Marketing team to agree on application specifications and sign off applications before release.
  • Help improve development processes and automation of build and release of software.
  • Work with Sales & Support team to ensure customer issues are investigated quickly and solutions found.
  • Juggle multiple projects at once and able to prioritise tasks within this. 


Knowledge, skills and experience:

Essential

  • Excellent problem-solving skills.
  • Software development experience with Javascript, React, HTML, CSS.
  • Experience of developing software products or components.
  • Good written and verbal communications suited for a highly interactive team environment.
  • Willingness to work flexible hours sometimes, e.g. if there are customer issues to resolve urgently.
  • Able to work in a small, fast moving company.

Desirable

  • Degree in a relevant technical subject: e.g. Computer Science, Engineering, Science, Maths.
  • Experience with Node.js, Python, SQL, TypeScript, C++.
  • Experience with AWS, MySQL, payment systems e.g. Stripe and Xero, Video tools e.g. FFmpeg.
  • Experience working with containers such as Docker/Kubernetes/ECS.


Why work for Videoloft?

Videoloft is a UK head-quartered independent company with an entrepreneurial spirit and passionate team. There are no overbearing egos, the whole team work collaboratively across departments to support each other and make Videoloft a fun and exciting place to work. The Videoloft founders and board members have a strong proven track record of growing technology start-ups into successful global businesses across a variety of industries.

In joining Videoloft as a Software Developer you will become a key member of a driven talented development team whose mission is to accelerate the adoption of cloud video surveillance with first class software. 

We also offer lots of great benefits:

  • Excellent training and development opportunities
  • 25 days annual leave plus UK bank holidays
  • Significant amount of remote working
  • Salary sacrifice pension
  • Life Assurance Scheme


Does this sound like the role for you?
Please apply by sending us your CV along with a short explanation of why you’re perfect for the role and why Videoloft is perfect for you. 

Benefits of working at Videoloft

Flexible remote working

A number of Videoloft employees work from home full-time or part-time. And no matter where you're working, you'll be connected to the rest of the team via Slack & Zoom!

Friendly team

We are a group of cooperative individuals who are happy to help one another and work together to grow Videoloft.

Great benefits

Videoloft's global benefits include a generous holiday allowance and life assurance scheme. Other benefits vary by region.

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