These Terms of Service are relevant to you as a Videoloft Partner, this is the End User Terms of Service which applies to any customers that you set up with the Videoloft service.
Videoloft Partners classed as professional CCTV installers, integrators or dealers (those selling directly to end users) will have a co-branded version of the Videoloft software and a customer portal to manage end users.
Videoloft will provide necessary documentation and training to Partners.
Videoloft is not responsible for service issues outside its control but offers email technical support with a 48-hour turnaround.
If the Partner is handling their end customer billing themselves and paying Videoloft the tradelist price for each plan, this will be paid by the Partner monthly within 30 days of invoice whether or not the end user has paid. Charges may change with 14 days notice but the Partner can terminate if unhappy. Videoloft may charge interest if payments are late.
The Partner will, while a Partner and for 12 months afterwards, not offer competing services, will be clear with end users about its status, will respect Videoloft’s intellectual property, branding, sales rules and directions, will report progress to Videoloft, and will be the sole point of contact with end users on all operational matters.
The Partner will comply with its obligations under applicable privacy and data protection laws and cover Videoloft for any claims or liabilities.
Except for things which can’t be limited, each party’s liability is limited to 12 months’ aggregate charges and neither party is liable for indirect or consequential losses.
The Partner will cover Videoloft for any claims or liabilities under this contract or an end user contract. Videoloft will cover the Partner for any third party intellectual property infringement claims.
Both parties will keep the other’s confidential information private and not release it to third parties with limited exceptions.
The contract can be terminated if either party commits a serious breach that is not fixed or is subject to an insolvency event. Non-fault termination is also available upon a specified notice period following the end of the stated minimum term.Following termination, the Partner must cease use of the service and return or destroy any Videoloft supplied data.
Neither party is responsible for matters outside its reasonable control.
The contract is interpreted under English law and the English courts will rule on any dispute.
|"Charges"||The charges payable by Partner to Videoloft, as specified in Clause 6 and Schedule 3 hereto|
|“Commencement Date”||The date on which the Partner creates a Partner Account|
|"Customer"||customer(s) or End Users of the Partner who receive the Services|
|"Customer Contract"||a binding agreement for the provision of Services between the Partner and a Customer|
|"End User"||the end customer(s) who wishes to access and/or use the Services from time to time|
|"Installer"||a Partner that installs Services for and contracts directly with End Users|
|"Order"||An order for the Services by the Partner, in accordance with Videoloft’s standard terms and processes, as may be amended by Videoloft from time to time, including electronic orders submitted via the Videoloft software or portal|
|"Partner Account"||A Videoloft Partner Portal account created by the Partner|
|"Recurring Monthly Revenue (RMR)"||The recurring monthly revenue from all monthly subscription plans for the Services set up for End Users|
|"Services"||the Videoloftprietary cloud video monitoring software that is bundled or compatible with certain professional CCTV cameras, as further described in Schedule 2|
|"Term"||the term of this Agreement, as specified in Clause 3|
|"Territory"||the country or countries in which the parties have agreed that the Partner may provide the Services to its End Users|