Video evidence is regularly compromised because the recorder is stolen or breaks, or video is overwritten as there isn’t enough storage.
Enabling remote access to a CCTV system traditionally requires port-forwarding, making it vulnerable to infiltration.
The Videoloft Cloud Adapter adds an extra layer of security, providing a software interface between local recording devices and the Internet.
The cameras or recorders communicate with the Cloud Adapter over the local network and don’t need an outbound internet connection.
With Videoloft, no port-forwarding or router configuration is required. We use HTTPS with TLS so all video travels to and from the Videoloft cloud securely.
All Videoloft software runs on the Cloud Adapter rather than on the cameras or recorders, meaning the camera manufacturers have no access to the Videoloft cloud platform.
Along with thousands of other major brands, the Videoloft cloud is hosted in Amazon Web Services (AWS). Videoloft currently uses two AWS data centers, one in Northern Virginia and one in Ireland. Video is stored in the nearest data center to the customer location.
AWS maintain stringent security standards including ISO 27001, SOC 2 and SAS 70.
Video files are transmitted over encrypted TLS (HTTPS) channels and are stored at rest in AWS servers using 256-bit encryption.
Videoloft commission regular external penetration tests to review the end-to-end platform security protocols.
The Videoloft Cloud Adapter software is regularly updated, providing security improvements as well as new features & functionality.
The users’ Videoloft account password is stored at rest in AWS servers using 256-bit AES encryption, and during password verification it is sent over encrypted TLS channels. When cameras/recorders are paired with the Videoloft cloud, their passwords are encrypted in transit via AES-256. They are then stored on the Videoloft Cloud Adapter, encrypted using AES-128, and are never transmitted outside of the local network.
This is a common question, and the answer is only you.
Only if required by law, or requested by you, a very limited number of Videoloft’s senior employees can access raw video files from AWS. This only happens in extreme circumstances, requires multi-factor authentication and generates a variety of alarms sent to other Videoloft employees.
