Enterprise-grade security for cloud video surveillance
Your video data is protected with banking-grade end-to-end encryption, secure cloud storage, and continuous monitoring.
Videoloft is hosted on AWS, who are compliant with SOC 2 and ISO 27001, keeping your footage secure while eliminating the risks of on-premise storage failures.
*Cloud storage plans start from $4.99 for 2 days storage, 2MP and motion triggered recording.
Discounted trade pricing available for security professionals.
Discounted trade pricing available for security professionals.
Your footage, safe and secure in the cloud
Videoloft’s secure cloud storage keeps your footage safe, encrypted, and always accessible—so you never have to worry about losing critical video evidence. All footage is encrypted using AES-256 at rest and TLS 1.2+ in transit to prevent unauthorized access. These technologies prevent unauthorized access and ensure end-to-end data protection.
GDPR compliant.
Videoloft is committed to GDPR (General Data Protection Regulation) compliance – an EU law that protects the personal data of EU residents. We ensure that all video is handled securely and in accordance with GDPR regulations. With encrypted cloud storage, access controls, and customizable retention settings, Videoloft helps businesses meet GDPR requirements while maintaining full control over their footage.
NDAA compliant
The National Defense Authorisation Act 2019 (NDAA) is a federal law, prohibiting the U.S. government from procuring video and telecommunications equipment from a list of Chinese companies and their subsidiaries. The Videoloft Cloud Adapter complies with NDAA 2019 Section 889.
AWS is SOC 2 and ISO 27001 compliant
ISO 27001 and SOC 2 are data security standards that can help you build a stronger cybersecurity infrastructure and better protect your customer data. ISO 27001 specifies security management best practices and defines how AWS manages security in a comprehensive manner, and SOC 2 helps organizations meet industry standards for security, reducing the risk of security breaches.
AWS-powered security & compliance
Regional cloud storage
Video is stored in AWS S3 data centers in either Dublin, Ireland or North Virginia, USA. Video is stored in the nearest region to you.
Customizable retention periods
Choose how long your footage is stored in the cloud. We have retention periods from 2 days up to 10 years.
Automated backup & redundancy
Our AWS cloud infrastructure has been structured to allow for automatic backups, redundancy and high availability to prevent data loss and service disruption.
Robust access control
Multi-user permissions
Set different permission levels for users and limit unnecessary access to your footage, reducing the risk of unauthorized changes and ensuring accountability.
Single sign-on (SSO)
Easily integrate with Microsoft Entra ID/Azure for a seamless and secure login. SSO centralizes authentication and reduces password fatigue enabling stronger security controls.
Secure connectivity
No outbound internet connection
The cameras or recorders communicate with the Cloud Adapter over the local network and don’t need an outbound internet connection.
No port forwarding required
With Videoloft, no port forwarding or router configuration is required. Port forwarding can leave you vulnerable to cyber attacks.
Advanced security & monitoring features
Camera health alerts
Get notified instantly if a camera goes offline or malfunctions.
Real time monitoring of footage
View live footage anytime for instant security oversight.
Audit logs
Track user activity and system changes for security compliance.
Regular security assessments & penetration testing
Videoloft conducts regular external penetration tests to assess and strengthen platform security. Combined with frequent security updates, this ensures robust protection against evolving threats, keeping your video data safe.
Who can access my video?
This is a common question, and the answer is only you.
Only if required by law, or requested by you, a very limited number of Videoloft’s senior employees can access raw video files from AWS. This only happens in extreme circumstances, requires multi-factor authentication and generates a variety of alarms sent to other Videoloft employees.
Data and security FAQs
Where is the video stored?
Amazon Web Services hosts the Videoloft cloud. AWS also hosts thousands of other major brands across the world. Videoloft uses two AWS data centers, one in Ireland and one in North Virginia, USA. Video will be stored in the nearest data center to the customer location. For more information refer to Terms of Service and Privacy Policy. If you’re a partner, please refer to Partner Terms of Service and Partner Privacy Policy.
How secure is it?
All video in the Videoloft cloud is saved in a secure AWS server using 256-bit encryption and video is transmitted over encrypted TLS (HTTPS) channels. The Videoloft Cloud Adapter acts as an extra layer of security as it provides both a hardware and software break between local recording devices and the wider Internet. It’s inherently more secure than opening ports and gateways which would be traditionally required to enable cameras and recorders to be visible remotely.
AWS also maintain high security standards including ISO 27001 and SOC2.
You can watch our security video, or read more about Videoloft’s security protocols
What is Videoloft’s cookie policy?
Cookies are small text files your device stores when you access most websites. Videoloft makes use of cookies to improve your experience. In addition, cookies provide us with information about how our visitors use our website. If you’re interested in finding out more, you can read Videoloft’s full cookie policy.
Is the Videoloft Cloud Adapter NDAA compliant?
Yes. The National Defense Authorisation Act 2019 (NDAA) is a United States federal law, section 889 prohibits the U.S. government from procuring video and telecommunications equipment from a list of Chinese companies and their subsidiaries. The Videoloft Cloud Adapter complies with NDAA 2019 Section 889.
Does Videoloft use Log4j 2?
No, neither the Videoloft Cloud Adapter nor the Videoloft cloud servers use Log4j 2.
Can I use Single Sign-On (SSO) with Videoloft?
Yes, Videoloft supports Single Sign-On (SSO) with Microsoft Entra ID/Azure and Apple. This allows you to log in to Videoloft using your Entra ID/Azure or Apple account credentials, eliminating the need for separate Videoloft-specific login details.
If you already have a Videoloft account with a username and password, you can easily switch to using Entra ID/Azure or Apple SSO by logging in, navigating to the ‘Account’ section, and updating your login method.
If you’re new to Videoloft, you can create your account using Entra ID/Azure or Apple SSO from the start.
Additionally, if you choose to use Entra ID/Azure SSO, you can enforce that any additional users you invite to share your cameras must also sign in with an Entra ID/Azure account from the same organization.
hello@videoloft.net
Toll-free US: (855) 737-0237
UK: +44 203 9870133
+44 753 280 1187
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